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Frequently Asked Questions
NB: THIS IS AN INFORMATION ONLY WEBSITE! HOWEVER ALL ITEMS SEEN ON THIS WEBSITE CAN BE PURCHASED. TO PLACE AN ORDER AND PAY SECURELY THROUGH PAYPAL, PLEASE CLICK HERE
Q:
Where is Copy Cat Shop' Based?
A:
'Copy Cat Shop' Online is based in the United Kingdom.
Q:
Do you have 'ACTUAL' Stock of all the Items listed on your website?
A:
Yes, most items listed on this website are in stock and ready to be dispatched, unless otherwise stated, which is usually 10 -14 working days direct from the suppliers. This will be clearly stated in the item description.
Q:
Why arethe T & Co, Links and other Jewellery so cheap?
A:
All of our merchandises are 100% guaranteed brand new. We deal directly through the manufactory that works for
T & Co. Links and other TOP Designer Fashion Houses. The jewellery we offer are all overstock goods from the factory.
They are not covered by the T & Co warranty, Links warranty or any other designer fashion house warranty and are not be authorized by T & Co. Links or any other designer fashion houses That’s why we can offer you top quality merchandises at such great discounted prices.
Please be advised you will not get an Official T & Co. Links or any other designer fashion house invoice thus NO after-sale service is available in your local T & Co. Links or any other designer fashion house stores, instead the service will be provided by us. If you are looking for a product with full service from T & Co. Links or any other designer fashion houses please purchase from the T & Co. Links or any other designer fashion houses franchised store instead.
Q:
Does the Jewellery come in the Original Packaging?
A:
No. You will have to pay for the Links and other Packaging seperatelty. The Packaging is original gift packing consisting of a gift box, silver care card, pouch and gift bag. All T & Co Jewellery comes with full packaging
Q:
Can I get after-sales service from my local T & Co, Links or Gucci Store?
A:
Sorry. Our jewellery will not be covered by brand stores warranty, that's why we can sell at such discounted prices. However the items can be cared by your local jeweller or by us (Copy Cat Shop) at a very low cost.
Q:
How Should I store my Silver Jewellery?
A:
Silver should be kept absolutely dry. If your silver is used frequently, keep it away from excessive exposure to air and store it in a tarnish-proof cloth such as the flannel pouch provided with your silver or a silver storage box. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area, whether it is a closed box or a flannel roll. Avoid contact with rubber bands or other rubber products. The sulphur in rubber will cause tarnishing and corrosion
Q:
How can I Contact you?
A:
You can contact the us via the 'Contact Us' Page, Fill out the relevant information and Click the ‘Send Message’.
Q:
What Payment Methods do you accept?
A:
Payment Methods Accepted are:
Credit/Debit Cards
Visa Delta, Visa Electron, Maestro, Solo, Safe & Securely through PayPal.
Q:
How long does delivery take?
A:
Most orders tale approximately 2 – 3 working days to reach you via Royal Mail.
NB: If your order is being delivered outside of the UK, this can take up to 7 working days.
And if your order is being sent direct from the factory, please allow 10 - 14 working days Via Parcel Force.
Q:
What is the Delivery Charge?
A:
For UK Customers Delivery Charge is £4.95 whether your order is large or small. All Items are sent via Royal Mail 1st & 2nd Class Recorded Delivery.
Q:
Do you Ship Worldwide?
A:
Yes Absolutely. We Ship to any Country in the World. Shipping charges will be more and unless the customer pays for insurance, Copy Cat Shop' will not be held responsible for any items lost on their way to their destination.
NB: We will not ship to Nigeria or Romania
Q:
Do you have a Returns Policy?
A:
Yes 'Copy Cat Shop' Online offers a No Quibble Money Back Guarantee (minus postal costs), if you are not 100% satisfied with your purchase. Items must be returned UNWORN within 7 days after purchasing to qualify; however this excludes, Earrings, for Health & Hygiene Reasons and 'Sale' Items. So please purchase these excluded items wisely. Please refer to the 'Returns Policy Information' page.
DISCLAIMER:
All Tiffany & Co. Links of London and Gucci products contained in this web site are not to be sold as the real products. Although they are excellent quality in and out, they are replicas. Although they have similar looks to the real product, they are not. By ordering and purchasing from this website you fully understand that www.copycatshop.co.uk is in no way affiliated with or sponsored by official Tiffany & Co. Links of London and Gucci.
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